Cancellation & refunds

Last updated 5 Oct 2026

Cancelling

Slatemenu plans are paid in advance and never renew automatically, so there is nothing to cancel. If you don’t want to continue, simply don’t renew. Your menu stays online until the end of the time you paid for (plus a short grace period).

Refunds

Every account starts with a 14-day free trial so you can try everything before paying. If you were charged by mistake, paid twice, or the service didn’t work for you in the first 7 days of a paid plan, email support@slatemenu.com and we’ll refund you in full. Refunds go back to the original payment method within 5–7 working days.